"9 days to report an accident. Now it's 2."
The Incident Report Chaos
Situation
Driver hits a bollard. Fills out paper form. Gives it to depot manager. Manager puts it in a pile. Form goes to wrong depot. Gets lost. Someone finds it a week later. By then, nobody remembers what happened. The photo is blurry. The details are wrong. When insurance investigates, 85-90% of claims were false or inflated.
Task
Design a system where incidents get reported immediately with evidence that survives legal scrutiny.
Action
Designed a mobile-first incident report app from scratch:
- GPS confirmation: Device location logged automatically
- Timestamp: Server-side, can't be faked
- Four mandatory photos: Front, back, damage close-up, context shot - with overlay guides
- Statement of Truth: Legal consequences clearly stated before submission
- Damage assessment: Visual scale with standard descriptions
- Instant routing: Report goes to right person immediately
207 components. 9 design pages. 34 screen compositions. Complete developer handoff package.
Result
- 78% faster reporting: 9 days → 2 days
- 85-90% reduction in false claims
- Evidence chain that survives legal scrutiny
- Insurance costs dropped significantly
Ownership
I designed every screen. I defined every component. I created the evidence workflow. I wrote the Statement of Truth language. I delivered complete specifications.
Want results like these?
Tell me what's broken. I'll scope a fix and explain exactly what you'll get.
Email hello@anomalyops.com